Privacy Policy
Last updated: 2025
This page is maintained by Connect by Vyonic to explain how we collect, use, and safeguard your information when you use our platform. It is a plain-language summary and does not replace individual advice — reach out via our contact page for any specific question.
1. Information we collect
We collect the information you give us (name, email, phone, profile details, booking preferences), information created as you use Connect by Vyonic (bookings, squad memberships, reviews, journey progress), and standard technical data (device, browser, IP) needed to run the service securely.
2. How we use your information
To match you with coaches and squads, process bookings and payouts, verify coach credentials, personalise your journey, prevent fraud, and comply with legal obligations. We do not sell your personal information.
3. Sharing
We share information with the coaches you book with (name, contact, session context), with payment and communications providers that operate the platform, and where required by law. All subprocessors are bound by confidentiality and data-protection terms.
4. Retention
We keep your account data for as long as your account is active and for a reasonable period afterwards to meet legal, tax, and dispute-resolution requirements. Booking and impact records are retained for auditability.
5. Your rights
You may access, correct, export, or delete your personal information at any time by contacting us. Where applicable, you may object to certain processing or withdraw consent without affecting past lawful use.
6. Security
We use industry-standard controls, encrypted transport, role-based access, and audit logging. No online service can guarantee absolute security — please use a strong, unique password.
7. Contact
Questions about this policy? Reach us via the contact page.